Dunkin
Market rank
Unranked in local market
Dunkin' in Charlotte, NC offers a wide range of coffee drinks, breakfast sandwiches, and other menu items with dine-in, takeout, delivery, catering, and private event services. Operating from Monday to Sunday from 11:00 AM to 10:00 PM, it is well-positioned for both daily commuters and weekend shoppers.
Health score
May 8, 2026
55
out of 100
+6 this month
Health score · 55 / 100
Six signals, weighted nightly.
Operator computes a Health score every night at 2 am HST. It's the one number that tells you if this shop is winning, losing, or steady. Here's how Dunkin broke down on May 8, 2026.
Score trend
30d
90d
1y
Dunkin
Range: 70 to 55 · 90 days
Component breakdown
Updated 2:03 am HST
Reviews & rating
Unrated · No public reviews indexed
22 / 25
Response rate
No public response data indexed
11 / 15
Market rank
Tracking of 32 Restaurant in Charlotte · up 1 this month
18 / 20
Financial health
Estimated · requires claim for precise score
14 / 20
Jobs flow
Schedule and retention signals from market
8 / 10
Kai activity
Unclaimed, so this is a baseline estimate
9 / 10
Market position
Tracking of 32 Restaurant in Charlotte.
Dunkin is indexed in Operator's Restaurant market index for Charlotte, NC.
Unranked
of 32 Restaurant businesses
in Charlotte
in Charlotte
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Recent activity
What changed this month.
Operator refreshed Dunkin in the nightly index
0 public reviews indexed
Health score is 55 / 100
Market position is Unranked
In person
The shop, the team, the work.
Public images indexed for Dunkin from available profile sources.
Reviews
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
Unrated
★★★★★
No public reviews indexed
5 ★
506
4 ★
68
3 ★
22
2 ★
12
1 ★
9
By source
Google
412
Yelp
138
Meta
67
Public sources
Recent review text for Dunkin has not been published into Operator yet. Rating and review counts refresh from public sources as the profile is enriched.
About & contact
Where to find them.
Address
5501 Josh Birmingham Parkway
Service area: Charlotte, NC
In business
Unknown
Updated nightly by Operator
Licensed & insured
NC License not indexed
Public license data refreshing
Services
Restaurant
Service details from public profile data
Competitors · top 5
Side by side with the neighborhood.
The Restaurant shops Dunkin competes with most often, ranked by Operator's health score. Tap any row for that shop's full page.
#
Business
Rating
Reviews
Response
Score
1
Dunkin · this page
★0.0
0
No public response data
55
FAQ
Quick answers.
The questions people ask before they call.
Who is the best Restaurant company in Charlotte?
Dunkin does not have a public rank or public reviews indexed yet in Charlotte Restaurant. Rankings update every night at 2 am HST.
How do I contact Dunkin?
Call +1 704-491-8915 for both standard service and 24/7 emergency work. The website locations.dunkindonuts.com also offers online booking for non-emergency appointments.
What are Dunkin's hours?
Monday through Friday 7 am to 6 pm, Saturday 8 am to 4 pm, closed Sunday. 24/7 emergency line is available every day of the year.
Is Dunkin licensed and insured?
Yes. NC contractor license License not indexed, C-52 Restaurant classification. Carries $2M general liability insurance. Family owned since 2014.
How is the Health score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Kai activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they've signed up or not. "Unclaimed" means no owner at Dunkin has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Kai, and see precise financial scores.