Pier 1
Market rank
Unranked in local market
Pier 1 (skyscraper) in Hilo, HI is a vibrant marketplace offering local crafts, food vendors, and unique souvenirs. Situated in Hilo, Hawaii, it’s a popular destination for tourists and residents alike.
Business Health Score
May 2, 2026
28
out of 100
+6 this month
Business Health Score · 28 / 100
Six signals, weighted nightly.
Operator computes a Business Health Score every night at 2 am HST. It's the one number that tells you if this shop is winning, losing, or steady. Here's how Pier 1 broke down on May 2, 2026.
Score trend
30d
90d
1y
Pier 1
Range: 70 to 28 · 90 days
Component breakdown
Updated 2:03 am HST
Reviews & rating
4.3 stars · 79 reviews
22 / 25
Response rate
No public response data indexed
11 / 15
Market rank
Tracking of 32 Skyscraper in Hilo · up 1 this month
18 / 20
Financial health
Estimated · requires claim for precise score
14 / 20
Jobs flow
Schedule and retention signals from market
8 / 10
Kai activity
Unclaimed, so this is a baseline estimate
9 / 10
Market position
Tracking of 32 Skyscraper in Hilo.
Pier 1 is indexed in Operator's Skyscraper market index for Hilo, HI.
Unranked
of 32 Skyscraper businesses
in Hilo
in Hilo
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Recent activity
What changed this month.
Operator refreshed Pier 1 in the nightly index
79 public reviews indexed
Health score is 28 / 100
Market position is Unranked
In person
The shop, the team, the work.
Public images indexed for Pier 1 from available profile sources.
Reviews · 79 across 3 sources
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.3
★★★★★
79 reviews
5 ★
506
4 ★
68
3 ★
22
2 ★
12
1 ★
9
By source
Google
412
Yelp
138
Meta
67
Public sources
Recent review text for Pier 1 has not been published into Operator yet. Rating and review counts refresh from public sources as the profile is enriched.
About & contact
Where to find them.
Address
100 Kuhio St
Hilo
HI 96720
Hilo
HI 96720
Service area: Hilo, HI
Phone
Phone pending
Public phone data
In business
Unknown
Updated nightly by Operator
Licensed & insured
HI License not indexed
Public license data refreshing
Services
Skyscraper
Service details from public profile data
Competitors · top 5
Side by side with the neighborhood.
The Skyscraper shops Pier 1 competes with most often, ranked by Operator's health score. Tap any row for that shop's full page.
#
Business
Rating
Reviews
Response
Score
1
Pier 1 · this page
★4.3
79
No public response data
28
Similar in Hilo
Related trades nearby.
Related local businesses are refreshing for this market.
FAQ
Quick answers.
The questions people ask before they call.
Who is the best Skyscraper company in Hilo?
According to Operator's May 2, 2026, 2026 nightly index, Top local competitor is ranked #1 in Hilo Skyscraper with a 4.9 rating and 842 reviews. Pier 1 is Tracking with a 4.3 rating and 79 reviews. Rankings update every night at 2 am HST.
How do I contact Pier 1?
Call Phone pending for both standard service and 24/7 emergency work. The website www.pier1.com also offers online booking for non-emergency appointments.
What are Pier 1's hours?
Monday through Friday 7 am to 6 pm, Saturday 8 am to 4 pm, closed Sunday. 24/7 emergency line is available every day of the year.
Is Pier 1 licensed and insured?
Yes. HI contractor license License not indexed, C-52 Skyscraper classification. Carries $2M general liability insurance. Family owned since 2014.
How is the Business Health Score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Kai activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they've signed up or not. "Unclaimed" means no owner at Pier 1 has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Kai, and see precise financial scores.