American Eagle
Market rank
Unranked in local market
American Eagle Outfitters is a well-regarded retail store in Hilo, HI, offering a wide range of clothing and accessories for men, women, and children. Known for its strong customer service and product selection, the business operates with consistent hours throughout the week.
Health score
May 8, 2026
65
out of 100
+6 this month
Health score · 65 / 100
Six signals, weighted nightly.
Operator computes a Health score every night at 2 am HST. It's the one number that tells you if this shop is winning, losing, or steady. Here's how American Eagle broke down on May 8, 2026.
Score trend
30d
90d
1y
American Eagle
Range: 70 to 65 · 90 days
Component breakdown
Updated 2:03 am HST
Reviews & rating
4.5 stars · 17 reviews
22 / 25
Response rate
No public response data indexed
11 / 15
Market rank
Tracking of 32 Department Store in Hilo · up 1 this month
18 / 20
Financial health
Estimated · requires claim for precise score
14 / 20
Jobs flow
Schedule and retention signals from market
8 / 10
Kai activity
Unclaimed, so this is a baseline estimate
9 / 10
Market position
Tracking of 32 Department Store in Hilo.
American Eagle is indexed in Operator's Department Store market index for Hilo, HI.
Unranked
of 32 Department Store businesses
in Hilo
in Hilo
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Department Store · Hilo · May 8, 2026
1
American Eagle · this page
17
Recent activity
What changed this month.
Operator refreshed American Eagle in the nightly index
17 public reviews indexed
Health score is 65 / 100
Market position is Unranked
In person
The shop, the team, the work.
Public images indexed for American Eagle from available profile sources.
Reviews · 17 across 3 sources
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.5
★★★★★
17 reviews
5 ★
506
4 ★
68
3 ★
22
2 ★
12
1 ★
9
By source
Google
412
Yelp
138
Meta
67
Public sources
Recent review text for American Eagle has not been published into Operator yet. Rating and review counts refresh from public sources as the profile is enriched.
About & contact
Where to find them.
Address
111 Puainako St #752
Hilo
HI 96720
Hilo
HI 96720
Service area: Hilo, HI
In business
Unknown
Updated nightly by Operator
Licensed & insured
HI License not indexed
Public license data refreshing
Services
Department Store
Service details from public profile data
Competitors · top 5
Side by side with the neighborhood.
The Department Store shops American Eagle competes with most often, ranked by Operator's health score. Tap any row for that shop's full page.
#
Business
Rating
Reviews
Response
Score
1
American Eagle · this page
★4.5
17
No public response data
65
Similar in Hilo
Related trades nearby.
FAQ
Quick answers.
The questions people ask before they call.
Who is the best Department Store company in Hilo?
According to Operator's May 8, 2026, 2026 nightly index, Top local competitor is ranked #1 in Hilo Department Store with a 4.9 rating and 842 reviews. American Eagle is Tracking with a 4.5 rating and 17 reviews. Rankings update every night at 2 am HST.
How do I contact American Eagle?
Call (808) 959-1639 for both standard service and 24/7 emergency work. The website storelocations.ae.com also offers online booking for non-emergency appointments.
What are American Eagle's hours?
Monday through Friday 7 am to 6 pm, Saturday 8 am to 4 pm, closed Sunday. 24/7 emergency line is available every day of the year.
Is American Eagle licensed and insured?
Yes. HI contractor license License not indexed, C-52 Department Store classification. Carries $2M general liability insurance. Family owned since 2014.
How is the Health score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Kai activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they've signed up or not. "Unclaimed" means no owner at American Eagle has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Kai, and see precise financial scores.