Zales
Market rank
#8 / 8
Zales in Hilo, Hawaii, located at 70 Lihikaiwi St, offers a wide selection of fine jewelry, including engagement rings, necklaces, and watches. Customers can also take advantage of services such as jewelry repair and custom design consultations.
Health scoreMay 9, 2026
76
out of 100
#8
Market rank
4.8
Avg rating
71
Total reviews
No public response signal
Response rate
Unknown
Years active
76
Health score
Health score · 76 / 100
Six signals, weighted continuously.
Operator computes a Health score continuously. It is the one number that tells you if this shop is winning, losing, or steady. Here is how Zales broke down on May 9, 2026.
Score trend
30d90d1y
Zales
90 days trailing
Market position
#8 of 8 History Museum in Hilo.
Operator ranks every history museum in Hilo continuously using reviews, response rate, and local market share.
#8
of 8 History Museum businesses
in Hilo
in Hilo
Leaderboard refreshes continuously. Your rank updates the moment signal lands.
History Museum · Hilo
Top 5 shown
8
Zales · this page
71
16
Lady Bloom’s Jewels featuring Permanent Jewelry and Charm Bar
14
24
Kanahele Jewelry
2
25
Mana Roots Apothecary & Cafe
Recent activity
What changed this month.
No notable shifts in the past 30 days. Operator will flag movement the moment it happens.
In person
The shop, the team, the work.
The numbers tell one story. The photos tell another. Images are indexed from Google Business Profile, the public website, and connected social profiles.
Reviews · 71 total
What customers say.
Reviews pulled continuously from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.8★★★★★71 reviews
5 ★
37
4 ★
18
3 ★
9
2 ★
5
1 ★
2
Review themes refresh continuously. Check back once Operator has synthesized enough comments from Zales’s reviews.
About & contact
Where to find them.
Same-day service
About
Zales in Hilo offers a wide selection of jewelry with strong customer satisfaction as evidenced by its high rating and numerous reviews.
Phone
Website
Booking
Hours
Price range
moderate
Specialties
Competitors · top 5
Side by side with the neighborhood.
The history museum shops Zalescompetes with most often, ranked by Operator’s health score. Tap any row for that shop’s full page.
#
Business
Rating
Reviews
Response
Score
8
Zales
★4.8
71
No response signal
76
16
Lady Bloom’s Jewels featuring Permanent Jewelry and Charm Bar
★5.0
14
No response signal
67
24
Kanahele Jewelry
★5.0
2
No response signal
55
FAQ
Quick answers.
The questions people ask before they call.
Contact Zales
Call (808) 959-3521 for service. The website stores.zales.com also has direct contact info.
Hours for Zales
Hours are listed on this page under About and contact. Operator refreshes them continuously from public sources.
Services offered by Zales
Zales offers Consultation, Service, Maintenance, Support, Assessment. Operator refreshes service lists continuously from public sources.
Licensing and insurance
License and insurance details have not been verified with Zales yet. Find the listing to add them.
Estimates and availability
Same-day service offered.
Health score formula
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Operator activity (10%). Recomputed continuously using data from Google, Yelp, Meta, and direct integrations.
Local rank in Hilo
Operator ranks every history museum in Hilo continuously. Zales currently ranks #8 with a 4.8 rating across 71 reviews. Rankings refresh continuously from Google, Yelp, and Meta.
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