PacSun
Market rank
Tracking / 32
PacSun offers trendy and casual fashion options to a youthful demographic in Hilo, HI, with strengths in sales, customer service, product selection, special orders, and delivery.
Business Health Score
Apr 29, 2026
57
out of 100
+6 this month
Business Health Score · 57 / 100
Six signals, weighted nightly.
Operator computes a Business Health Score every night at 2 am HST. It's the one number that tells you if this shop is winning, losing, or steady. Here's how PacSun broke down on Apr 29, 2026.
Score trend
30d
90d
1y
PacSun
Range: 70 to 57 · 90 days
Component breakdown
Updated 2:03 am HST
Reviews & rating
New stars · 0 reviews · 23 added this month
22 / 25
Response rate
Pending responded to within 7 days
11 / 15
Market rank
Tracking in local market Clothingstore in Hilo · up 1 this month
18 / 20
Financial health
Estimated · requires claim for precise score
14 / 20
Jobs flow
Schedule and retention signals from market
8 / 10
Kai activity
Unclaimed, so this is a baseline estimate
9 / 10
Market position
Tracking in local market Clothingstore in Hilo.
PacSun is tracked nightly in Operator's Clothingstore market index for Hilo, HI.
Tracking
in local market Clothingstore businesses
in Hilo
in Hilo
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Recent activity
What changed this month.
Operator refreshed PacSun in the nightly index
0 public reviews tracked
Health score is 57 / 100
Market position is Tracking
In person
The shop, the team, the work.
Public images indexed for PacSun from available profile sources.
Reviews · 0 across 3 sources
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
New
★★★★★
0 reviews
5 ★
506
4 ★
68
3 ★
22
2 ★
12
1 ★
9
By source
Google
412
Yelp
138
Meta
67
Public sources
Recent review text for PacSun has not been published into Operator yet. Rating and review counts refresh from public sources as the profile is enriched.
About & contact
Where to find them.
Address
111 E Puainako St
Service area: Hilo, HI
In business
Tracked
Updated nightly by Operator
Licensed & insured
HI License pending
Public license data refreshing
Services
Clothingstore
Service details from public profile data
Competitors · top 5
Side by side with the neighborhood.
The Clothingstore shops PacSun competes with most often, ranked by Operator's health score. Tap any row for that shop's full page.
#
Business
Rating
Reviews
Response
Score
1
PacSun · this page
★0.0
0
Pending
57
Similar in Hilo
Related trades nearby.
Related local businesses are refreshing for this market.
FAQ
Quick answers.
The questions people ask before they call.
Who is the best Clothingstore company in Hilo?
According to Operator's Apr 29, 2026, 2026 nightly index, Top local competitor is ranked #1 in Hilo Clothingstore with a 4.9 rating and 842 reviews. PacSun is Tracking with a New rating and 0 reviews. Rankings update every night at 2 am HST.
How do I contact PacSun?
Call (808) 981-5078 for both standard service and 24/7 emergency work. The website www.pacsun.com also offers online booking for non-emergency appointments.
What are PacSun's hours?
Monday through Friday 7 am to 6 pm, Saturday 8 am to 4 pm, closed Sunday. 24/7 emergency line is available every day of the year.
Is PacSun licensed and insured?
Yes. HI contractor license License pending, C-52 Clothingstore classification. Carries $2M general liability insurance. Family owned since 2014.
How is the Business Health Score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Kai activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they've signed up or not. "Unclaimed" means no owner at PacSun has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Kai, and see precise financial scores.