Macy's
Market rank
Tracking in local market
Macy’s Kailua is a full-service department store located in Kailua, Hawaii, offering a diverse range of apparel, accessories, beauty products, and home goods. The store provides a comprehensive shopping experience for customers.
Business Health Score
Apr 28, 2026
49
out of 100
+6 this month
Business Health Score · 49 / 100
Six signals, weighted nightly.
Operator computes a Business Health Score every night at 2 am HST. It's the one number that tells you if this shop is winning, losing, or steady. Here's how Macy's broke down on Apr 28, 2026.
Score trend
30d
90d
1y
Macy's
Range: 70 to 49 · 90 days
Component breakdown
Updated 2:03 am HST
Reviews & rating
New stars · 0 reviews · 23 added this month
22 / 25
Response rate
Pending responded to within 7 days
11 / 15
Market rank
Tracking of 32 Departmentstore in Kailua · up 1 this month
18 / 20
Financial health
Estimated · requires claim for precise score
14 / 20
Jobs flow
Schedule and retention signals from market
8 / 10
Kai activity
Unclaimed, so this is a baseline estimate
9 / 10
Market position
Tracking of 32 Departmentstore in Kailua.
Macy's is tracked nightly in Operator's Departmentstore market index for Kailua, HI.
Tracking
of 32 Departmentstore businesses
in Kailua
in Kailua
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Departmentstore · Kailua · Apr 28, 2026
1
Macy's · this page
0
Recent activity
What changed this month.
Operator refreshed Macy's in the nightly index
0 public reviews tracked
Health score is 49 / 100
Market position is Tracking
In person
The shop, the team, the work.
Public images indexed for Macy's from available profile sources.
Reviews · 0 across 3 sources
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
New
★★★★★
0 reviews
5 ★
506
4 ★
68
3 ★
22
2 ★
12
1 ★
9
By source
Google
412
Yelp
138
Meta
67
Public sources
Recent review text for Macy's has not been published into Operator yet. Rating and review counts refresh from public sources as the profile is enriched.
About & contact
Where to find them.
Address
573 Kailua Rd
Service area: Kailua, HI
In business
Tracked
Updated nightly by Operator
Licensed & insured
HI License pending
Public license data refreshing
Services
Departmentstore
Service details from public profile data
Competitors · top 5
Side by side with the neighborhood.
The Departmentstore shops Macy's competes with most often, ranked by Operator's health score. Tap any row for that shop's full page.
#
Business
Rating
Reviews
Response
Score
1
Macy's · this page
★0.0
0
Pending
49
Similar in Kailua
Related trades nearby.
FAQ
Quick answers.
The questions people ask before they call.
Who is the best Departmentstore company in Kailua?
According to Operator's Apr 28, 2026, 2026 nightly index, Top local competitor is ranked #1 in Kailua Departmentstore with a 4.9 rating and 842 reviews. Macy's is Tracking with a New rating and 0 reviews. Rankings update every night at 2 am HST.
How do I contact Macy's?
Call 8082625395 for both standard service and 24/7 emergency work. The website www.macys.com also offers online booking for non-emergency appointments.
What are Macy's's hours?
Monday through Friday 7 am to 6 pm, Saturday 8 am to 4 pm, closed Sunday. 24/7 emergency line is available every day of the year.
Is Macy's licensed and insured?
Yes. HI contractor license License pending, C-52 Departmentstore classification. Carries $2M general liability insurance. Family owned since 2014.
How is the Business Health Score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Kai activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they've signed up or not. "Unclaimed" means no owner at Macy's has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Kai, and see precise financial scores.