You need to respond faster to service calls and follow up on estimates, but you cannot risk disrupting your electricians or your dispatch flow.
Most electrical companies start with missed call recovery and estimate follow-up before adding review management and maintenance plan outreach.
Start with missed call recovery and estimate follow-up. Emergency calls pay back the same day.
Operator detects missed calls, flags emergency electrical language for immediate escalation, and drafts callback tasks for CSR approval.
CSR or owner reviews callback queue and makes the call
Operator monitors open estimates, flags those with no response after 72 hours, and drafts follow-up tasks for owner approval.
Owner approves each follow-up before it sends
Operator detects new reviews, drafts a response, and queues it for owner approval.
Owner approves every review response before posting
Review missed calls each morning, follow up on open estimates weekly, and respond to Google reviews when time allows.
No. The first practices work alongside your existing dispatch system without touching it.
Missed after-hours emergency calls. A single missed panel or outage call is typically $350 to $800 in lost work.
Emergency language is flagged for immediate on-call escalation, not the standard morning queue.
Operator installs on top of what you already use. Pick the software you run to see which workflows to replace first.
Browse all software replacements →Two minutes. No credit card. We'll show you your Health Score and where your money is leaking.
Check my score, free