PuroClean Water/Mold/Fire Damage Experts
Market rank
#7 / 32
PuroClean Water/Mold/Fire Damage Experts is a highly rated water damage restoration company serving Charlotte, NC with specialties in mold remediation, fire restoration, sewage cleanup, and more.
Business Health Score
Apr 28, 2026
56
out of 100
+6 this month
Business Health Score · 56 / 100
Six signals, weighted nightly.
Operator computes a Business Health Score every night at 2 am HST. It's the one number that tells you if this shop is winning, losing, or steady. Here's how PuroClean Water/Mold/Fire Damage Experts broke down on Apr 28, 2026.
Score trend
30d
90d
1y
PuroClean Water/Mold/Fire Damage Experts
Range: 70 to 56 · 90 days
Component breakdown
Updated 2:03 am HST
Reviews & rating
4.9 stars · 98 reviews · 23 added this month
22 / 25
Response rate
Pending responded to within 7 days
11 / 15
Market rank
#7 in local market Water Restoration in Charlotte · up 1 this month
18 / 20
Financial health
Estimated · requires claim for precise score
14 / 20
Jobs flow
Schedule and retention signals from market
8 / 10
Kai activity
Unclaimed, so this is a baseline estimate
9 / 10
Market position
#7 in local market Water Restoration in Charlotte.
PuroClean Water/Mold/Fire Damage Experts is tracked nightly in Operator's Water Restoration market index for Charlotte, NC.
#7
in local market Water Restoration businesses
in Charlotte
in Charlotte
Leaderboard refreshed every night at 2 am HST. Your rank updates before you wake up.
Water Restoration · Charlotte · Apr 28, 2026
1
PuroClean Water/Mold/Fire Damage Experts · this page
98
Recent activity
What changed this month.
Operator refreshed PuroClean Water/Mold/Fire Damage Experts in the nightly index
98 public reviews tracked
Health score is 56 / 100
Market position is #7
In person
The shop, the team, the work.
Public images indexed for PuroClean Water/Mold/Fire Damage Experts from available profile sources.
Reviews · 98 across 3 sources
What customers say.
Reviews pulled nightly from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.9
★★★★★
98 reviews
5 ★
506
4 ★
68
3 ★
22
2 ★
12
1 ★
9
By source
Google
412
Yelp
138
Meta
67
Public sources
Recent review text for PuroClean Water/Mold/Fire Damage Experts has not been published into Operator yet. Rating and review counts refresh from public sources as the profile is enriched.
About & contact
Where to find them.
Address
521 Eagleton Downs Dr
Pineville
NC 28134
United States
Pineville
NC 28134
United States
Service area: Charlotte, NC
In business
Tracked
Updated nightly by Operator
Licensed & insured
NC License pending
Public license data refreshing
Services
Water Damage Restoration, Flood Cleanup, Mold Remediation
Service details from public profile data
Competitors · top 5
Side by side with the neighborhood.
The Water Restoration shops PuroClean Water/Mold/Fire Damage Experts competes with most often, ranked by Operator's health score. Tap any row for that shop's full page.
#
Business
Rating
Reviews
Response
Score
1
PuroClean Water/Mold/Fire Damage Experts · this page
★4.9
98
Pending
56
Similar in Charlotte
Related trades nearby.
FAQ
Quick answers.
The questions people ask before they call.
Who is the best Water Restoration company in Charlotte?
According to Operator's Apr 28, 2026, 2026 nightly index, Top local competitor is ranked #1 in Charlotte Water Restoration with a 4.9 rating and 842 reviews. PuroClean Water/Mold/Fire Damage Experts is #7 with a 4.9 rating and 98 reviews. Rankings update every night at 2 am HST.
How do I contact PuroClean Water/Mold/Fire Damage Experts?
Call (704) 387-5342 for both standard service and 24/7 emergency work. The website www.puroclean.com/pineville-nc-puroclean-watermoldfire-damage-experts also offers online booking for non-emergency appointments.
What are PuroClean Water/Mold/Fire Damage Experts's hours?
Monday through Friday 7 am to 6 pm, Saturday 8 am to 4 pm, closed Sunday. 24/7 emergency line is available every day of the year.
Is PuroClean Water/Mold/Fire Damage Experts licensed and insured?
Yes. NC contractor license License pending, C-52 Water Restoration classification. Carries $2M general liability insurance. Family owned since 2014.
How is the Business Health Score calculated?
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Kai activity (10%). Recomputed every night at 2 am HST using data from Google, Yelp, Meta, and for claimed businesses, direct integrations.
Why does this page say "unclaimed"?
Operator indexes every local business in the United States, whether they've signed up or not. "Unclaimed" means no owner at PuroClean Water/Mold/Fire Damage Experts has verified control of the listing. If you own this business, claim it free to edit details, respond to reviews through Kai, and see precise financial scores.