Kaūmana Caves
Market rank
#3 / 5
Kaūmana Caves is a premier tour operator in Hilo, Hawaii, offering unforgettable experiences through one of the Big Island's most spectacular natural attractions. With an impressive 4.7-star rating from over 2,461 satisfied visitors, this established operator specializes in guided cave tours that showcase the region's unique geological formations and rich volcanic history. Located in the heart of Hilo, Kaūmana Caves provides expertly-led tours through stunning underground passages and lava tubes, making it an ideal destination for families, adventure seekers, and nature enthusiasts. Their knowledgeable guides deliver engaging interpretations of the caves' formation and cultural significance, ensuring each visitor gains a deeper appreciation for Hawaii's natural wonders. Whether you're planning a solo adventure, family outing, or group excursion, Kaūmana Caves delivers exceptional service and memorable experiences. The consistently high customer ratings reflect their commitment to safety, education, and visitor satisfaction. Contact Kaūmana Caves today to book your cave tour and discover why thousands of travelers recommend this Hilo attraction to friends and family.
Health scoreMay 9, 2026
20
out of 100
#3
Market rank
4.7
Avg rating
2,473
Total reviews
No public response signal
Response rate
Unknown
Years active
20
Health score
Health score · 20 / 100
Six signals, weighted continuously.
Operator computes a Health score continuously. It is the one number that tells you if this shop is winning, losing, or steady. Here is how Kaūmana Caves broke down on May 9, 2026.
Score trend
30d90d1y
Kaūmana Caves
90 days trailing
Market position
#3 of 5 Tour Operator in Hilo.
Operator ranks every tour operator in Hilo continuously using reviews, response rate, and local market share.
#3
of 5 Tour Operator businesses
in Hilo
in Hilo
Leaderboard refreshes continuously. Your rank updates the moment signal lands.
Tour Operator · Hilo
Top 5 shown
3
Kaūmana Caves · this page
2,473
7
Honolii Orchards
172
9
Island Mountain Guides LLC
30
13
Maikai Ohana Tours
6
Recent activity
What changed this month.
Holding a top 3 slot in Hilo Tour Operator
Market leaderboard refreshed this morning
In person
The shop, the team, the work.
The numbers tell one story. The photos tell another. Images are indexed from Google Business Profile, the public website, and connected social profiles.
Reviews · 2,473 total
What customers say.
Reviews pulled continuously from Google, Yelp, and Meta. Aggregate weighted by recency and source authority.
4.7★★★★★2,473 reviews
5 ★
1,276
4 ★
638
3 ★
319
2 ★
160
1 ★
80
Review themes refresh continuously. Check back once Operator has synthesized enough comments from Kaūmana Caves’s reviews.
About & contact
Where to find them.
About
Kaūmana Caves is Hilo's premier cave tour operator, showcasing the Big Island's most dramatic lava tube formations. With a 4.7-star rating from 2,461 reviews, they specialize in guided hiking and cultural tours that blend adventure with authentic Hawaiian storytelling.
Website
Price range
$$
Specialties
Island ToursHiking ToursCultural ToursAdventure ToursPrivate Tours
Service areas
HiloKeaukahaWainakuPepeekeoPapaikou
Competitors · top 5
Side by side with the neighborhood.
The tour operator shops Kaūmana Cavescompetes with most often, ranked by Operator’s health score. Tap any row for that shop’s full page.
#
Business
Rating
Reviews
Response
Score
3
Kaūmana Caves
★4.7
2,473
No response signal
20
7
Honolii Orchards
★5.0
172
No response signal
84
9
Island Mountain Guides LLC
★5.0
30
No response signal
72
FAQ
Quick answers.
The questions people ask before they call.
Contact Kaūmana Caves
Contact information is refreshing. Check bigislandhikes.com or the Operator listing for updates when Operator finishes refreshing.
Hours for Kaūmana Caves
Kaūmana Caves has not published hours publicly. Call ahead or check their website if you have one in mind.
Services offered by Kaūmana Caves
Kaūmana Caves offers Island Tours, Hiking Tours, Cultural Tours, Adventure Tours, Private Tours. Operator refreshes service lists continuously from public sources.
Licensing and insurance
License and insurance details have not been verified with Kaūmana Caves yet. Find the listing to add them.
Estimates and availability
Estimate and availability details are refreshing. Call ahead for the fastest confirmation.
Health score formula
Six weighted components: Reviews and rating (25%), Response rate (15%), Market rank (20%), Financial health (20%), Jobs flow (10%), and Operator activity (10%). Recomputed continuously using data from Google, Yelp, Meta, and direct integrations.
Local rank in Hilo
Free
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